Privacy Policy
Effective Date: January 1, 2020 (Last Updated May 17, 2025)
This Privacy Policy explains how Kibby Creek Campground (“we”, “our”, or “us”) collects, uses, and protects your information. By using our website, you agree to the practices described below.
1. Information We Collect
We collect personal information that you voluntarily provide to us through contact forms, email, or other direct interactions. This may include:
- Full name
- Email address
- Phone number
- Mailing address
- Reservation-related details
We do not collect sensitive payment data or login credentials on our site.
2. Reservations & Payments
Reservations are handled through Camplife, a third-party cloud-based reservation platform. When you make a booking, you are redirected to Camplife’s website, and your information is governed by Camplife’s Privacy Policy.
We do not collect or store your credit card or payment data on kibbycreekcampground.com.
3. Email & Text Message Communication Consent
By making a reservation or providing your contact information, you consent to receive communications from Kibby Creek Campground via email and text message. These communications may include:
- Reservation confirmations and stay-related details
- Important updates such as schedule changes or weather alerts
- Occasional promotions, campground news, or surveys
Kibby Creek Campground maintains strict privacy policies to protect your personal information collected for text communications. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Standard message and data rates may apply.
Text Message Opt-Out:
If you are receiving text messages from us and wish to stop, simply reply with “STOP” or “UNSUBSCRIBE” to the number that sent you the message. Once we receive your request, we will update your
account and stop using text messaging to contact you.
Email Opt-Out:
To stop receiving marketing emails, click the unsubscribe link located at the bottom of any email from us. If you continue receiving unwanted messages, feel free to contact us directly so we can assist.
4. Cookies & Tracking
Our website uses cookies to enhance your experience and help us analyze site traffic. Cookies allow us to remember preferences and improve performance.
You can disable cookies in your browser settings. However, doing so may affect functionality.
We also use third-party cookies and tools, including:
- Google Analytics – for anonymous usage tracking
- Facebook Pixel – for advertising and remarketing
- Google Ads – for delivering relevant ads
These tools do not collect personally identifiable information through our site.
5. Public Wi-Fi Use
We offer public Wi-Fi access in select buildings and at premium sites. Usage may be monitored to ensure performance and guest safety. By using our Wi-Fi, you accept this monitoring.
6. Security Cameras
Security cameras are in use in some public areas and buildings for safety and property protection. No private spaces are recorded.
7. Links to Other Sites
Our website may link to third-party platforms (such as Camplife). We are not responsible for the privacy practices or content of those sites. Please review their policies directly.
8. Data Storage & Security
We may store submitted contact forms and guest inquiries indefinitely for customer service purposes.
We use standard security measures, including SSL encryption and access restrictions, to help protect your data. However, no internet transmission is completely secure, and you accept that risk by using our site.
9. Your Rights & Choices
You can opt out of marketing emails and texts at any time.
If you’d like to inquire about what data we hold or request changes, contact us directly using the information below. Please note that full deletion of your information may not be possible in all cases.
10. Children’s Privacy
We do not knowingly collect personal data from children under the age of 18. If you are under 18, please do not use this site or submit personal information without parental consent.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any significant changes will be posted here and, when appropriate, sent via email. Continued use of our site indicates your agreement with any updates.
12. Contact Us
Kibby Creek Campground
4900 W. Deren Rd
Ludington, MI 49431
Email: camp@kibbycreek.com
Phone: (231) 843-3995