We understand that plans change! Please review our cancellation policy carefully before booking.

• Cancellations made 7 or more days before arrival will incur a $20 cancellation fee. If your deposit was already charged, we will refund all but $20. If it hasn’t been charged yet, we’ll simply charge $20 to the card on file.
• Cancellations made within 7 days of your arrival date will result in forfeiture of your one-night deposit.
• No-shows (reservations that are neither cancelled nor checked in) will be charged the entire cost of the stay.
• All cancellations must be made by email. We do not accept cancellations by phone, voicemail, or social media.
• If you’d like to reschedule your stay instead of canceling, and you book a new reservation at the time of cancellation, you may transfer your full deposit with no cancellation fee. Only one transfer per reservation is allowed.
• Camping is an outdoor experience, and we do not offer refunds or credits due to weather conditions, including rain or storms.
• We do not offer refunds or credits for early departure, regardless of the reason.

We look forward to welcoming you! Please review your arrival and departure details before your trip.

• Camp Site Check-In: After 2:00 PM
• Rental Unit & Cabin Check-In: After 4:00 PM
• Camp Site Check-Out: By 12:00 PM (noon)
• Rental Unit & Cabin Check-Out: By 11:00 AM

After-Hours Arrivals: If you arrive after the office has closed, don’t worry — you can still check in. Look for the QR code posted at the office window, scan it with your smartphone, and follow the prompts. If you need assistance, an after-hours number is also posted at the door.

What You’ll Need at Check-In:

• A photo ID
• Payment for any remaining balance (cash/check/card)
• All vehicle and golf cart information for registration

• In the event of severe weather, seek shelter in your vehicle or restroom buildings. Staff will provide guidance as needed, but guests are responsible for their own safety and awareness of conditions.
• Be Weather Aware: Please monitor weather alerts via your mobile device or a weather radio. Kibby Creek is not responsible for alerting guests of incoming storms.
• Office Communication: If possible, the office will remain open during weather events to provide assistance. In a true emergency, call 911 first.
• Emergency Contact: For non-life-threatening emergencies or after-hours assistance, call 231-843-3995 and press #4.

Note: Guests are responsible for their own safety and preparedness. We do not issue refunds for stays affected by weather or natural events.

We welcome your friends and family — but to keep the campground safe and running smoothly, all visitors must follow these guidelines:

• All visitors must register at the office, no matter how brief their stay. If the Office is closed, please stop at the Barn to register. 
• Day Visitors: $5 per person or $15 per family. Passes expire at 10:00 PM (quiet hours).
• Overnight Visitors: $10 per person or $30 per family. Passes expire at 12:00 PM (noon) the following day.
• Responsibility: The registered camper is responsible for the conduct and compliance of their guests. Unregistered or disruptive visitors may result in removal of the entire party without refund.
• Vehicle Tags: All visitor vehicles must display a valid car tag provided at check-in.

To protect campground space and ensure emergency access, please follow these vehicle guidelines:

• Limit: A maximum of two vehicles is allowed per site, unless prior approval is given by the office.
• Overflow Parking: Depending on your site layout, you may be asked to park in overflow. Please check with the office upon arrival for instructions.
• Registration: All vehicles — including visitor vehicles — must be registered at the office and display a valid car tag at all times.
• Towing Notice: Vehicles parked in unapproved areas or without valid tags may be towed at the owner’s expense.
• No Roadside Parking: For safety reasons, parking on campground roadways is not permitted. Vehicles must be fully within the site’s designated parking area or in approved overflow lots.
• Golf carts, scooters, and e-bikes are subject to additional rules (see next section).
• EV charging is not permitted using campsite electrical hookups, unless prior authorization has been granted. Please ask the office for nearby public charging options.

We allow golf carts, electric bikes, and electric scooters on the property — but only when operated safely and responsibly.

• Registration Required: All motorized and electric ride-on vehicles must be registered at the office.
• Usage Fee & Form: A small fee applies. A signed agreement form is required for approval.
• Sticker Required: Approved vehicles will receive a registration sticker, which must be visibly displayed while on campground property.
• Licensed Drivers Only: Only licensed drivers may operate golf carts.
• Helmet Policy: Helmets are required for all riders under 18.
• Parental Responsibility: Parents are responsible for the behavior and safety of children operating any ride-on vehicle.
• Rules Enforcement: Speed limits must be followed (5 MPH), no joyriding or unsafe behavior is allowed. Failure to follow rules may result in loss of riding privileges.

Campfires are a special part of the camping experience — and we want to keep them safe and responsible for everyone.

• Fire Rings Only: Fires are only permitted in designated fire rings. Do not move fire rings or build fires elsewhere on your site.
• Do Not Leave Fires Unattended: Fires must be attended at all times and fully extinguished before going to bed or leaving your site.
• Firewood Sales: Bundled firewood is available for purchase at the campground office and store.
• Outside Firewood Rules: Due to the threat of invasive pests, outside firewood is not permitted unless it’s heat-treated and certified. Transporting firewood from other regions can spread tree diseases.
• Burn Clean: Do not burn trash, plastic, food waste, or treated lumber in fire pits.
• Campfire Behavior: Do not throw glass or cans in fire rings. Loud gatherings around fires must still respect quiet hours and your neighbors.
• Cleaning Fee: A $50 cleaning fee will be charged to any campsite that has garbage or waste left in the firepit after checkout.

Help us keep Kibby Creek clean and beautiful by disposing of all trash properly before checkout.

• Daily Pickup: We offer once-daily trash pickup at campsites. Please have bagged trash placed at the roadside near your site by 10:00 AM.
• Missed Pickup: If you miss the daily pickup, please take your bagged trash to the dumpsters located near the Southwest access drive.
• Dumpsters: Household garbage should be bagged and placed inside the dumpster — not beside it.
• Recycling: At this time, we do not offer on-site recycling. Please plan to take recyclable items home with you if desired.
• Do Not Leave Trash at Your Site: All trash should be removed from your campsite, firepit, and picnic table area before departure.
• Large Item Disposal: Do not leave broken equipment, furniture, or large trash items at the park. If you have questions, ask the office for disposal guidance.
• Cleaning Fees: Sites left with excessive trash, debris, or firepit waste may be subject to a $50 cleaning fee.

The pool is a great place to cool off and unwind, but safety is our top priority. Please follow these rules so everyone can enjoy the water.

• Swim at Your Own Risk: There is no lifeguard on duty. Parents and guardians are fully responsible for supervising their children.
• Children Under 14: Must be accompanied by a responsible adult at all times.
• No Rough Play: No diving, running, horseplay, or throwing objects in or around the pool.
• Proper Attire: Swimwear is required. No street clothes or cutoffs in the pool.
• Infants & Toddlers: Must wear swim diapers at all times.
• Pool Hours: Open during posted hours only. The pool is closed during quiet hours (after 10:00 PM).
• Food & Drink: Allowed at the Barn pool deck, only. — glass containers are strictly prohibited.
• Health & Safety: Do not enter the pool if you are sick, have had diarrhea in the past 14 days, or have open wounds.
• Respect for Others: Please be courteous to other swimmers. Excessive noise, profanity, or disruptive behavior will not be tolerated.
• Enforcement: Failure to follow pool rules may result in loss of pool privileges or removal from the campground.

We know staying connected is important — and we do our best to offer reliable service where possible.

• Premium Wi-Fi: Our premium sites include complimentary high-speed Wi-Fi for guests staying there.
• Guest Networks: Public guest Wi-Fi is available in the Office, The Barn, and the Sunset Lounge for general use.
• Standard Sites: Wi-Fi access is not available at standard sites.
• Cable TV: We do not offer cable television service at any site.
• Acceptable Use: By using our Wi-Fi networks, you agree to use them responsibly. Illegal activity, excessive bandwidth usage, or disruptive behavior on our networks is prohibited and may result in access being revoked.
• No Refunds for Outages: While we strive to maintain reliable access, no refunds or compensation will be issued for interruptions to Wi-Fi service.

• Alcohol is permitted at your campsite in moderation. Excessive drinking, loud behavior, or intoxication that disturbs others will not be tolerated. Smoking is not allowed inside any buildings. Please dispose of cigarette butts properly.

We love pets — but we also expect owners to keep them safe, quiet, and under control. Please follow these rules when bringing your four-legged companions:

• Leashes Required: All pets must be on a leash or physically restrained at all times, including at your site.
• Clean-Up Required: Please clean up after your pet immediately. Waste must be bagged and placed in the trash.
• Limit Per Site: A maximum of two pets is allowed per campsite or rental, unless approved by management.
• No Excessive Barking: Continuous barking or howling that disturbs neighbors is not permitted.
• Supervised at All Times: Pets may not be left unattended outside — even if tied up.
• Do Not Leave Pets Inside Campers: Please do not leave pets inside your trailer or camper when you leave the park, as they may bark excessively and disturb other guests.
• Visitor Pets: Visitors are not allowed to bring pets into the park unless prior approval is received from the office.
• Rental Units: Pets are only allowed in designated pet-friendly rental units. Additional cleaning fees may apply.
• Aggressive Behavior: Aggressive or dangerous animals will not be tolerated and may result in immediate removal from the park.

Kibby Creek Campground is a private, family-friendly campground. Our policies are designed to protect all guests and preserve the peaceful nature of our park.

• Assumption of Risk: By entering the campground, you acknowledge that camping involves inherent risks including but not limited to uneven terrain, wildlife, water features, and recreational activities. Guests accept all risks of injury or property loss.
• Supervision of Children: Parents and guardians are responsible for the behavior and safety of their children at all times. This includes in and around roads, playgrounds, the pool, and recreational areas.
• Campers may not cut, trim, deface, or damage any trees or natural vegetation. Violators may be charged for damages and may be removed from the park.
• Respect for Staff & Guests: Disrespectful, threatening, or aggressive behavior toward campground staff or other campers will not be tolerated and may result in immediate removal without refund.
• Rule Enforcement: Management reserves the right to remove any guest, visitor, or group who violates campground policies or creates an unsafe or disruptive environment. No refunds will be issued for early departure due to rule violations.
• Drones and remote-controlled aircraft are not permitted in the campground without written approval from park management.
• Security & Emergencies: For emergencies, call 911. For urgent after-hours concerns (including noise or safety issues), call 231-843-3995 and press #4 to reach the on-call manager.
• For the safety and security of all guests, camera surveillance is in use throughout the park. Public areas may be monitored and recorded by campground management.
• We reserve the right to photograph or take video of park guests, campsites, or events for marketing and operational use. This does not include close-ups of vehicle license plates or private information.
• Outages in Services:
  Kibby Creek Campground may occasionally experience service interruptions, including water, electric, wireless internet, or other utilities. These outages are sometimes beyond our control due to weather, equipment failure, or third-party providers. No refunds or compensation will be issued for utility outages.

Our nature trail leads to a peaceful area known as The Ponds, located away from the main campground. While it’s a favorite for exploring and relaxing, please observe the following rules for everyone’s safety:

• No Swimming: Swimming is not permitted in the ponds under any circumstances.
• No Unauthorized Golf Carts: Only staff or pre-approved vehicles may drive in this area.
• No Bicycles: Due to trail conditions and terrain, bicycles are strongly discouraged.
• Catch & Release Fishing Only: You’re welcome to fish in The Ponds, but all fish must be released unharmed.

Fireworks & Explosives:
For the safety and comfort of all guests, fireworks, sparklers, firecrackers, or any form of explosives are strictly prohibited anywhere in the park.
Guests found in violation of this rule may be asked to leave without refund.